1. How to place an order?
First of all you need to either login to your existing TeesHut account or simply continue as a 'New User' and create one. Browse through our wide range of products until you find something you like. After you’ve chosen what you want, select the relevant size, if applicable. You can check out our size chart for reference. Click the ‘Add To Cart’ button After you have added all the products, click on the cart icon on the top right. You can either choose to continue shopping or confirm the order and click ‘Checkout’. Once you’re done, proceed to checkout, confirm your shipping address, and select the desired payment method to confirm your order by clicking ‘Place Order’.
2. How will I receive my Order confirmation?
Once you have successfully placed your order, you will receive a confirmation email with details of your order and your order ID. You will also receive intimation through Message on your registered mobile number. You’ll receive another email once your order is shipped out. All you have to do then is, sit back, relax, and wait for your awesome product(s) to arrive and we shall do the remainder!
3. How do we deliver?
We have tied up with several reputed courier companies, so your orders will be delivered right to your doorstep within 2-7 business days depending on where you live. All orders come in fully sealed packages to make sure that all your goods reach you in perfect condition.
4. I tried placing my order using my Debit Card/ Credit Card/ Net Banking. The order was not successful but my money got deducted, what’s happening?
Initially, we advise you to check your bank account again to ensure that the requisite money has been debited or not. In case of a payment failure (money not received in our account), the money is normally credited back to the account within 3 business days. If you have any other issues relating to the payments you can reach us at firstname.lastname@example.org or call our helpline to sort things out.
5. How to check the status of your Order?
For this you need to login into your account from which the order has been placed. Under my account select the option of orders. Click on your orders, where you can click on track orders to find the current status of your order. Apart from this when your order is successfully placed with us you will receive an order confirmation message. Our team will keep you duly updated whenever your product is shipped so as to keep you informed about product status even in case of shipment delays or any other unforeseen delay. If there are any other issues/ delays that come up, or you need the order to be delivered urgently, write to us at email@example.com, we will see what we can do to help.
6. COD option not showing on the payment page?
If the COD option is not showing, it’s because this facility is unavailable for your postal code. You can either pay by Debit Card, Credit Card, or Net Banking, or you can get the products delivered to an alternate address (where COD is available).